Emotional Intelligence in the Workplace


Emotional Intelligence pic

Emotional Intelligence
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As an executive coach and consultant, Josh Gibson helps business leaders to build productive, efficient, and motivated teams. Josh Gibson, who holds an MD from Columbia University, teaches clients to develop their emotional intelligence and become more effective leaders.

Emotional intelligence, also known as EQ, has become one of the most desirable qualities in business leaders today. It is defined as the ability to understand and adaptively cope with one’s own emotions and those of others, a skill that grants numerous advantages, including better stress management, the ability to motivate others, and higher levels of job satisfaction.

Research has shown that high levels of emotional intelligence correlate directly with degree of career success, even more so than cognitive capacity. This stems from the ability of people with high EQ to:

-reflect on their own strengths and weaknesses;
-respond constructively to criticism;
-control emotional impulses and respond with self-control;
-pursue their goals without extensive need for external motivation;
-see and respond to the needs of others; and
-create mutually beneficial interpersonal bonds.

In the workplace, a person with these skills is able to model maturity, flexibility, and thoughtful decision making. It therefore benefits the employer to seek out employees with high EQ, just as it benefits professionals to develop these abilities and become stronger candidates.


Mastering One’s Emotions for Better Negotiations

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A former MD, Josh Gibson has two decades of experience working in healthcare platform development and business consulting. One element of business success that Josh Gibson encourages others to cultivate is emotional intelligence, which can be helpful during business negotiations.

Emotional intelligence for negotiation includes not only an understanding of the other negotiator’s wants, but one’s own emotional state and biases as well. Negotiators should perform an emotional preflight checklist to ensure they can function for optimal effectiveness.

The first question in any negotiation is how one wants to feel, with an immediate follow-up of why that might be desirable. Negotiators need to know how they will balance the need for calmness and the need for alertness. This in turn leads to another crucial question: how can that emotional state be achieved? Calmness might require meditating or listening to a favorite song, while visualizing a solid athletic performance might get one pumped up and ready to go.

Negotiators also need to know what might cause a problem. What could throw their emotional game off, or make them behave irrationally? Remembering times this has happened in the past can help identify trouble spots, and in turn lead to answers to the question of what can be done to prevent such emotional flare-ups.

Three Pillars of Lean Startups

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Lean Startup
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Josh Gibson is a former MD and current executive coach and consultant who teaches management and emotional skills in a workplace context. In this role, he considers the lean startup method an effective way of establishing a business. Professionals who believe in this methodology, including Josh Gibson, believe in the use of experimentation over extensive planning.

Lean startups rely on three core principles: business model canvases, customer development, and agile development. These three principles encourage an environment where leaders are able to identify opportunities and take action.

Rather than plan for months on end, lean startups begin with a broad sketch of how they create value. This business model canvas serves as a platform for the entrepreneurs’ initial untested guesses.

The second element, customer development, involves asking potential clients and stakeholders about elements of the business model. Questions such as desirable features and product pricing come up in this stage. After taking this initial feedback, they make changes, and then iterate through this model until they have a viable product.

The third and final element of a lean startup, agile development, focuses on developing a product incrementally. Rather than using long development cycles that require extensive and precise knowledge of customers’ needs, agile development works in minute increments, changing one detail at a time and reducing wasted design and development effort.

The Four Domains of EQ


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Josh Gibson, a former MD, works as an executive coach and consultant in San Francisco. In this capacity, Josh Gibson assists clients who want to improve their management skills by teaching them about the use of emotional data, such as EQ information, in the workplace.

EQ, which stands for “emotional quotient” or “emotional intelligence,” refers to a person’s ability to perceive, access, and generate emotions. There are four basic domains of EQ: self-awareness, self-management, social awareness, and relationship management.

Self-awareness involves recognizing an emotion or a sensation when it occurs and, as such, requires a great deal of psychological insight and mindfulness. When people are capable of recognizing their true feelings, it becomes easier for them to manage which relationships to invest in, which job to take, and what goals to set.

The traits of adaptability, positive outlook, and emotional self-control are all contained within the self-management domain of EQ. This domain largely promotes the regulation of one’s own emotions, thus allowing a person to self-soothe and control feelings of anger, depression, and anxiety. When self-management is not achieved, people feel distressed more often and take longer to recover from emotional setbacks.

Social awareness focuses on recognizing emotions in others rather than in the self. Empathy, the ability to understand what others are saying and feeling, and organizational awareness are components of this domain.

Finally, there is relationship management. Good relationship management lets people guide and help others as they work to become more self-aware and master the other three EQ domains. Leaders and people who work interpersonally frequently need this skill to be effective in their positions.

Working with a Coach to Achieve Work-Life Balance



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A San Francisco-based executive coach and former MD, Josh Gibson leverages his extensive experience as a senior consultant for global management firm Accenture in his private practice. As a coach, Josh Gibson specializes in helping clients develop project management skills, build dynamic and effective teams, and achieve a sustainable work-life balance.

Too much overtime and work-related stress increases the risk of cardiovascular issues and stroke as well as susceptibility to anxiety and depression, and can lead to severe health problems. Work-life balance coaches help professionals identify the stressors in their current work schedule and help them achieve a more balanced lifestyle.

Coaches often encourage their clients to set boundaries with their workload. For example, clients may be guided to only answer emails while in the office or to delegate more time-consuming tasks to others. Coaches also address work-life balance issues holistically by encouraging the development of healthy exercise and behavioral habits, effective stress management techniques, and personal finance skills. In some cases, coaches can help their clients transition into a new career that is a better fit for their lifestyle and personality.

Three Important Pre-launch Steps for Startups


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An executive coach and consultant based in San Francisco, Josh Gibson has helped clients develop their management and leadership skills for more than two decades. During this time, Josh Gibson, MD, has worked with leaders of all business sizes, including startups.

Creating a successful business may feel daunting to many individuals, but the process can be more successful when entrepreneurs properly prepare for it. Following are several steps to pre-launching a startup:

Find funding: During this step, entrepreneurs can try raising money through crowdfunding instead of relying on loans. They can also keep their costs down by cutting out office space and equipment expenses that aren’t necessary to running the startup.

Research the market: Free media platforms like Facebook and LinkedIn are great for testing the demand of a startup’s service or product before entrepreneurs start the company. Beyond this, entrepreneurs must pay attention to the feedback they receive from such tests and apply it to their product or service.

Build a web presence: Startups should establish a website before launching to get an early start on promoting the business and acquiring customers. Starting a blog can also help startups increase their online presence and communicate with customers before the business launches.

Three Signs That Your Work-Life Balance Needs Work

Josh Gibson, a business leader with experience in fields such as management consulting and health technology, is an MD graduate of the Columbia University College of Physicians and Surgeons. Since leaving the health industry, Josh Gibson has served as an executive coach and consultant, helping clients develop management skills and find a fulfilling work-life balance.

Here are a few signs that your work-life balance isn’t working for you:

– You’re always tired. Regardless of how much sleep you get, persistent fatigue is your brain’s way of telling you that it’s overloaded. If you continue at the same pace, your ability to concentrate and make decisions will worsen.

– You’re constantly overbooked. When you find yourself telling friends or family members that you’re too busy to go out with them or attend their school functions or sports games, you have created an unmanageable work schedule. Focus on prioritizing activities to simplify your life.

– Your workspace is messy. Many people think a messy desk is a sign of creativity. However, a desk that is unorganized and resembles a junkyard is a good sign that you are overworked.