Josh Gibson, a former MD, works as an executive coach and consultant in San Francisco. In this capacity, Josh Gibson assists clients who want to improve their management skills by teaching them about the use of emotional data, such as EQ information, in the workplace.
EQ, which stands for “emotional quotient” or “emotional intelligence,” refers to a person’s ability to perceive, access, and generate emotions. There are four basic domains of EQ: self-awareness, self-management, social awareness, and relationship management.
Self-awareness involves recognizing an emotion or a sensation when it occurs and, as such, requires a great deal of psychological insight and mindfulness. When people are capable of recognizing their true feelings, it becomes easier for them to manage which relationships to invest in, which job to take, and what goals to set.
The traits of adaptability, positive outlook, and emotional self-control are all contained within the self-management domain of EQ. This domain largely promotes the regulation of one’s own emotions, thus allowing a person to self-soothe and control feelings of anger, depression, and anxiety. When self-management is not achieved, people feel distressed more often and take longer to recover from emotional setbacks.
Social awareness focuses on recognizing emotions in others rather than in the self. Empathy, the ability to understand what others are saying and feeling, and organizational awareness are components of this domain.
Finally, there is relationship management. Good relationship management lets people guide and help others as they work to become more self-aware and master the other three EQ domains. Leaders and people who work interpersonally frequently need this skill to be effective in their positions.